Very friendly and helpful very professional
After a recent accident totaled our car we were a little slow to go out car shopping. At first we thought we could make it through the winter with one car (front wheel drive at that). Finally we dragged out and we were glad to have made it to Kendall Volkswagen. Brendan made the process easy and put up with our several days of test driving with encouragement and a smile. Everyone there treated us kindly and they were all exceptionally helpful. We ended up with an almost new Honda Pilot (we love Honda’s). It was a great deal ...
Cheyene Thomas was amazing. I called to inquire about the vehicle. She invited me to stop in and take a test drive. Arriving 30 minutes later, she had the vehicle parked out front and ready to go. Process from start to finish was very efficient and professional. Was such a relief to know that there was no pressure. Cheyene was very relaxed and easy going, not what I expected when buying a used vehicle at a huge dealership. Friendly service. Excellent follow up. Cheyene contacted me 3 days after I bought it.... and then again 3 months later -- just to be certain ...
This was my first time at the VW service department. Matt was extremely friendly, professional and knowledgeable throughout the entire process. I scheduled a simple oil change but Matt took the time to explain I had an open recall on my vehicle as well as needed a new air filter. I was expecting to need to come back for the air filter but Matt was able to make it happen at my appointment which was extremely convenient. He is a great asset to have in your service department and made something as simple as an oil change a pleasant experience.
I had left a few messages and had to call back a few times, I was a little discouraged, but half my job is done on the phone so I have a lot of grace, but in an unfortunate, pressing situation being without a car, every moment counts. So I was a little disappointed at first. But once I called back a 4th time, I got in touch with the department I needed to right away and was assisted by Reesha and I could not have asked for a better experience! And had great peace of mind. I just want ...
My rep, Herman O. was super friendly and helpful. He listened to my wants/needs and found me the perfect SUV! He is easy to talk to but also professional. THREE THUMBS UP !Big shout out to Luis, the man behind curtains working his magic with the banks!! Woot-woot!
Herman and Luis were very helpful and did their best to find a lease that would work for my budget.
I worked with Cheyene and Luis on getting my new VW mainly over the internet. When I arrived at the dealership they had everything ready and no hidden surprises. They were great to work with. I would recommend them to everyone.
I had a easy stress free experience purchasing a car from Anchorage Audi with John Paul and Luis Mangandi if you need a car I highly recommend them!!
Sophia was great, this was my first car that I have purchased and not just I was treated like a queen but also Luis In the finance department helped me so much, I can tell they were both trying to help me on everything looking for what’s best for me, so I just wanted to say thank you Kendall for such an awesome experience!
Leave Us A Review